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Customer Service


Customer Service is the key to the success of Feed Commodities. We recognize that our customers are why we are in business,  and therefore everything we do revolves around ensuring the best experience possible for those we serve.

When we first meet with a customer, we listen to what they have to say. We then work with them to develop a sanitation system, service program, and payment schedule that is designed to best meet their needs. We discuss their equipment and pickup requirements, and make sure they have all of our emergency contact information. At Feed Commodities, our managers have truck driving experience, so you can be sure that the person that works with you can personally guarantee that if you need us, we will be there.

We will also develop a payment schedule to meet your facility's specific needs. Whether you prefer to be paid a flat price per ton, a flat rate per month, or a floating rate based on the corn market, we will accommodate you.

Feed Commodities is also available 24/7 for maintenance. While we schedule regular preventative maintenance on all of our equipment, emergencies do happen. We have in-house maintenance personnel to take care of these emergencies, as well as third-party subcontractors that have been screened to guarantee that they are qualified, dependable, and share our commitment to our customers. We also have contingency plans and equipment in place to take care of any emergency, should a necessary repair take longer than a few hours. Whatever the problem, Feed Commodities will make sure that your facility never feels the impact.

Finally, all of our managers are available at any time, any day, without exception. It is our job to take care of our customers, and Feed Commodities takes this job very seriously.

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